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Author Archive for Ana Carrier, Technical Support Rep

Ana is the most recent addition to the Express Metrix tech support team, having previously worked at Adobe Systems for 10 years.

May’s New Feature Spotlight: Access Profiles

Posted on Friday, May 17th, 2013
spotlightWith our latest implementation of Express Software Manager, Version 10.2, the Express Purchasing Console now allows for the creation and use of “access profiles.” Access profiles enable you to control who can view, create, and edit purchasing orders within Express Software Manager. This is particularly useful in situations where different departments or divisions within an organization manage their own IT purchases and/or software licenses. In such scenarios, you may want to specify...

March’s New Feature Spotlight: Improved Maintenance Workflow

Posted on Tuesday, March 19th, 2013
IT-purchasing-maintenanceThe most recent release of Express Software Manager introduced, among other enhancements, a whole host of new purchasing features that help you more efficiently track and manage the procurement details related to your IT investments. One of those features is the streamlined ability to track and verify the renewal of existing maintenance agreements. In Express Software Manager 10.0, when you create a new hardware or software line item, you now have the option of adding maintenance immediately...

January’s New Feature Spotlight: Document Storage

Posted on Thursday, January 17th, 2013
Document StorageDo you have purchase order documents that you would like to store along with your purchasing data? In Express Software Manager Version 10.0, our new Document Storage function in the Purchasing Console allows you to store documentation such as invoices and purchase orders directly in the Express Database and associate them with the orders you have entered in the Purchasing Console. These documents can be one of two types: Uploaded Document – A document that is stored in the Express Database....

November’s New Feature Spotlight: Automatic ESID Contributions

Posted on Monday, November 19th, 2012
Over the months ahead, we will be highlighting in our blog the new features found in Express Software Manager Version 10.  One of the most exciting features, in my opinion, is the ability to configure Express Software Manager to automatically contribute unrecognized applications discovered on your networks to the Express Software Identification Database (ESID). Q:  What, exactly, is the purpose of this feature? A:  This feature, when enabled, scans computers in your environment that have...

June Technical Tip: Using the Express ReportRunner

Posted on Tuesday, June 12th, 2012
Do you have a specific report that you need to run every day, week, or month? Would you like to be able to schedule reports to run automatically and be emailed to a list of recipients?  If so, Express Software Manager has a tool called ReportRunner that can do precisely that. Using ReportRunner, you can schedule an Express report, such as the Am I Compliant report, to be generated automatically, at specified intervals, and e-mailed to yourself, your manager, or anyone else you...

March Technical Tip: Ignore Terminal Server Usage

Posted on Monday, March 12th, 2012
Ignore Remote UsageDo you have users connecting to your domain from remote locations whose activity you want to exclude from your software usage reporting? If so, this technical tip is for you. As we all know, Express Software Manager asset management software is designed to collect application usage statistics from users, computers, remote devices, and even thin clients connecting and running applications on Microsoft Windows Terminal Servers (WTS) and Citrix XenApp servers. There may be occasions, however,...
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