The start of October marks the end of Customer Appreciation Month here at Express Metrix.  We dedicate every September to letting our customers know that we’re grateful for the opportunity to support them day after day and year after year with their IT asset management initiatives.  Between the customer referrals, great product feedback, ESID machine scans, and occasional comic relief we receive from our end-users, we want you all to know how much we appreciate your continued business and loyalty. 

In our last newsletter, we announced we’d have three challenges, the nature of which would be explained in three emails that would arrive over the course of three subsequent weeks.  Each winner would receive a Kindle 3G Wi-Fi.

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October’s report of the month makes for an abbreviated blog post, as it requires very little in the way of explanation.  But beneath all the simplicity lies a very powerful tool.  The “Machine Search” report, found under All Reports, Hardware Reports and Software Reports in the Express Reports Console, is a quick ‘n dirty way to search for computers based on machine name, user name (based on Active Directory), last name or serial number.  Customers frequently use this to figure out which employee was issued a specific computer and/or to locate and view the configuration of a machine when a user calls in with a problem. 

What’s not to love?

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One useful report many customers aren’t familiar with is the “Express History” report, which allows you to track changes made to your Express Software Manager implementation.   For example, imagine you turned on software metering for a particular application, but two days later metering is no longer enabled.  The Express History report would identify the user that made that change, so you can mete out the proper punishment. 

Below are several screenshots illustrating various ways this report can be used.  

Screenshot 1:  The first image shows all changes made to this Express Software Manager implementation.  Entries by user “ESM” represent the system making changes such as routine maintenance processes that run daily, weekly, or monthly. 

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Do you have SCCM implemented and wish you had a way to transform its software inventory data into intuitive, license-centric reports?  Would you consider spending 2-4 hours testing a new product that allows you to leverage your SCCM data for your software license management efforts?  If so, we’d love to hear from you.   

If you are selected as a tester and complete the necessary steps, we’ll send you $300! 

The criteria for participation are as follows:

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As most of you are probably aware, with the 9.5 version of Express Software Manager we introduced a purchasing system and interface that allows for easy reconciliation of purchasing details with deployed hardware and software assets. One of the most basic and useful purchasing reports found within the product is the “License Unit Purchase History.” This report allows you to view both summary and detailed purchasing information for any given license unit group, manufacturer, or UPNSC category. Not only can you quickly determine how many licenses you’ve purchased for any given application, but you can also see how many purchase orders were executed, per unit (and summary) costs, and license type.

In the below example, grouped by manufacturer, you can drill in on the individual license unit to see, for any given order, the machines/users to which purchased items have been assigned. Additionally, this data can be exported to Excel for budgeting, planning, and executive reporting purposes. (more…)