Did you know that September is dedicated to showing how much we appreciate our customers?  That’s right, it’s Customer Appreciation Month here at Express Metrix!  We appreciate your business, your references, your continued loyalty and your ongoing contributions to making Express Metrix products rock-solid for companies like yours around the globe. A big thank you to all of you for making our jobs challenging, fun and rewarding!

Keep your eyes peeled for several opportunities to win an Amazon Kindle 3G during the month of September, as an extension of our gratitude. The winners will be announced in next month’s customer newsletter and right here on our blog!

You may have heard rumblings about this, but it’s now official:  today we announced the spin-off of a new business entity that will focus its development efforts exclusively on further expansion and enhancement of the software catalog used within Express Software Manager. 

We’re all very excited that our software recognition offerings are receiving additional resources and focus; this is great news both for Express Software Manager users, as well as for our OEM partners.  For our end-user customers, the shift guarantees that improving and expanding of Express Software Manager’s software recognition will remain a top priority, as there now exists a dedicated business infrastructure to support exactly that.  For our OEM partners, it means there’s a business that’s 100% committed to maintaining the catalog, supporting their implementations, and responding to their unique needs.

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Join us next Tuesday, May 31, at 11am (Pacific)/2pm (Eastern) for a special webinar called “How to Effectively Evaluate SAM Products.”

With so many SAM tools crowding the marketplace, many asset managers find it a daunting task to find the right technology for their organizations. Presented by Jeff Kelsey, Express Metrix’s Co-Founder and VP of Products & Services, this webinar is intended to provide a blueprint for finding the best fit for your company, from narrowing down the options to a manageable list of candidates to putting SAM tools through their paces during your evaluation process.

Topics include: overview of tools and functionality available in the marketplace; developing a requirements list; evaluating key functionality including application identification, network inventory tracking, software license management, usage metering, and more.

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When asked about our company’s products, most people immediately think of Express Software Manager^®, our flagship product offered to businesses for IT asset inventory, software usage, and license reporting.  What many (including our long-standing customers) don’t realize is that we also separately license our software catalog, one of the key components of Express Software Manager, to a very different “customer”—asset management vendors themselves. 

Today we are proud to add Numara Software to a growing list of OEM partners, which includes IBM, LANDesk, New Boundary, BMC, and Amando Software.   The Express Software Identification Database (ESID)^® will power the software recognition for Numara’s Asset Management Platform, strengthening the accuracy and reliability of its existing capabilities such as asset inventory, software deployment, patch management, and license tracking.  Read the press release here.

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I wanted to notify existing customers that we’ve added some new topics to our webinar series.  These presentations are intended to help customers get the most out of their investment in Express Software Manager and take advantage of special features they may not be familiar with.  Below are the abstracts for our three most recent customer-centric webinar offerings. 

What’s New in Express Software Manager?
Friday, 8-Mar-2011, 10:00AM (PT), 1:00PM (ET)  — REGISTER NOW

In this live demonstration, we’ll discuss new feature enhancements made to our asset management software within the past year. The webinar will focus primarily on the Express Purchasing Module, a new IT purchasing system that transforms your ability to track and manage the countless details related to your hardware and software purchases.

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