Software & Hardware Asset Management
Express Software Manager is a specialized software and hardware asset management solution designed for organizations whose needs for accurate, comprehensive IT asset reporting and trouble-free management aren't met by enterprise-oriented framework products or less sophisticated inventory tools.
By integrating all the data related to your hardware and software inventory, usage, entitlements, and purchases, Express Software Manager helps you seamlessly track and manage your IT assets from purchase through retirement—so you can finally abandon those Excel spreadsheets! And with reporting designed to answer real IT and business questions related to your organization's IT assets, you'll no longer waste time muddling through mounds of raw data that raise more questions than answers.
Express Software Manager gives you the tools and information you need to:
- Stay compliant with license agreements
- Eliminate spending on unused software
- Manage hardware inventory
- Track and report on IT purchases
- Keep unauthorized applications off the network
Why Express Software Manager?
With more than 14 years of focus on software and hardware asset management technology, and over 5,000 customers worldwide, we've developed a solution that’s known throughout the industry for the following strengths:
- Accuracy of data
When it comes to IT asset management initiatives such as license compliance, "good enough" doesn't cut it. Unlike most products, Express Software Manager uses a propriety software identification database to recognize the countless executables found on your network, and turns the raw data into complete and accurate reports you can confidently rely on to make informed decisions. (Learn more about the Express Software Identification Database.)
- Quality of reporting
With integrated inventory, usage, entitlement, and purchasing data, Express Software Manager's IT asset reporting is known among our customers not only for its ability to answer critical IT questions, but also for its ability to answer business questions related to effectively managing costs and risks associated with IT investments. Express Software Manager offers graphical summaries as well as detailed analysis designed to meet the needs of every audience including IT, finance, help desk, and senior stakeholders. (Watch our online demo.)
- Ease of deployment and use
Express Software Manager is not a complex enterprise-oriented framework product that takes weeks or months to deploy. It's straightforward, intuitive, leverages your existing infrastructure, and on average takes just a few hours to implement. You don't need to be a SQL expert to extract useful data from the product; data can be manipulated and displayed in limitless ways with an easy-to-use filtering model and limitless drill-down capabilities. Nor must you be a financial professional to use the purchasing functionality; purchasing details can be entered directly from a purchase order into an intuitive interface.
- Specialization in IT asset management
With product development spanning more than 14 years, we've become intimately familiar with the challenges associated with managing IT assets. Because Express Software Manager isn't an "add-on" to deployment or help desk-oriented solutions, nor is it just one of a dozen products a company sells, we've retained a unique focus on software and hardware asset management in which quality and depth of analysis is never compromised. In addition, it's allowed us to pull ahead of the pack in our support for common, yet complex, scenarios involving software launched within virtualized environments, running on Citrix and Windows Terminal Server platforms, and usage-based license models.
- Outstanding customer support
There's nothing worse than buying software from a faceless company whose support for you ends the moment the PO is received. We are a smaller, privately-owned company that's personally—and passionately—committed to supporting our customers. With an average tenure of six years, our support reps won't stop working until your questions are answered or your problem is solved—no matter how big or small your company. In a recent survey conducted by an independent research firm, customers gave our support team a score of 4.5 out of 5.0—top marks in an increasingly outsourced and automated world.
Anthony DeHart, IT Manager, Erie Building Materials