With more than 17 years of focus on hardware and software asset management technology and over 5,000 customers worldwide, we've developed a solution that’s known throughout the industry for the following strengths:
Express Software Manager accurately identifies all the licenses we need to audit, and classifies it to our needs. Top notch!Dan Bolduc, Manager of IT Infrastructure & SupportAngioDynamics
When it comes to IT asset management initiatives such as license compliance, "good enough" doesn't cut it. Unlike most products, Express Software Manager uses a propriety software identification database to recognize the countless executables found on your network, and turns the raw data into complete and accurate reports you can confidently rely on to make informed decisions. (Learn more about the Express Software Identification Database.)
With Express, reporting is a breeze. We do constant inventory and monitoring throughout the year. It takes a click to get reports for daily, weekly, monthly, or annual inventory and usage.Keith Phillips, Systems EngineerAttorneys' Title Insurance Fund
With integrated network inventory, usage, entitlement, and purchasing data, Express Software Manager's IT asset reporting is known among our customers not only for its ability to answer critical IT questions, but also for its ability to answer business questions related to effectively managing costs and risks associated with IT investments. Express Software Manager offers graphical summaries as well as detailed analysis designed to meet the needs of every audience including IT, finance, help desk, and senior stakeholders.
We looked at several different vendors including Microsoft and Altiris. Express Metrix was easier to learn, easier to use, and was substantially less money for seats and yearly maintenance fees. It's exactly what we were looking for.Will McManus, IT Director, Dynamic Systems
Express Software Manager is not a complex enterprise-oriented framework product that takes weeks or months to deploy. It's straightforward, intuitive, leverages your existing infrastructure, and on average takes just a few hours to implement. You don't need to be a SQL expert to extract useful data from the product; data can be manipulated and displayed in limitless ways with an easy-to-use filtering model and limitless drill-down capabilities. Nor must you be a financial professional to use the purchasing functionality; purchasing details can be entered directly from a purchase order into an intuitive interface.
I've used Express Metrix products for years. They continually make better and better solutions. I take Express for granted now. I just always know what's out there. I'd be flailing without it.Peter Theis, Director of IT, Roger Ferris & Partners
With product development spanning more than 17 years, we've become intimately familiar with the challenges associated with managing IT assets. Because Express Software Manager isn't an "add-on" to deployment or help desk-oriented solutions, nor is it just one of a dozen products a company sells, we've retained a unique focus on software and hardware asset management in which quality and depth of analysis is never compromised. In addition, it's allowed us to pull ahead of the pack in our support for common, yet complex, scenarios involving software launched within virtualized environments, running on Citrix and Windows Terminal Server platforms, and usage-based license models.
I've never worked with a software company as responsive as Express Metrix is with their technical support. My fear was that once the dollars were spent, the attention we'd receive from support would diminish. I can wholeheartedly say this is not the case.Anthony DeHart, IT ManagerErie Building Materials
There's nothing worse than buying software from a faceless company whose support for you ends the moment the PO is received. We are a smaller, privately-owned company that's personally—and passionately—committed to supporting our customers. With an average tenure of six years, our support reps won't stop working until your questions are answered or your problem is solved—no matter how big or small your company. In a recent survey conducted by an independent research firm, customers gave our support team a score of 4.5 out of 5.0—top marks in an increasingly outsourced and automated world.