Online Training
Express Metrix offers an online training course covering the installation, deployment, and use of Express Software Manager. The training takes around three hours to complete and covers the following topics:
- Introduction and installation
- Understanding & updating the Express Software Identification Database (ESID)
- Discovering computers on your network & deploying the Express Client
- Configuration of Machines, License Units, Files, Users, Other Assets
- Viewing and manipulating data
- Entering and reconciling purchasing information
- Implementing application control
Services
Express Metrix is known for delivering products that are easy to install and upgrade. However, there may be situations where you desire the expertise of our knowledgeable support technicians to assist with this process. The following services are now available for our customers in the United States and Canada.
Deployment Service for New Customers
The Express Metrix Deployment Service is designed to assist you in the implementation of Express Software Manager. Our support technicians will connect to your site remotely and provide the following services:
- Install all Express Software Manager components
- Configure Express Software Manager to work optimally in your environment
- Demonstrate features such as reporting, application configuration, and more
- Provide documentation summarizing the implementation of Express Software Manager
Upgrade Services for Existing Customers
The Express Metrix Upgrade Service is designed to assist you with upgrading Express Software Manager. Our support technicians will connect to your site remotely and provide the following services:
- Upgrade all Express Software Manager components
- Ensure Express Software Manager is configured properly for your environment
- Demonstrate the new features and configuration options
- Provide documentation summarizing the upgrade of Express Software Manager
