Request Support

To request technical support, please enter the information requested on this page, click Submit, and we will respond as soon as possible. Support hours are from 7:00 a.m. to 4:00 p.m. Pacific Time.

Note: Support is available to customers with current maintenance contracts and to those evaluating Express products.

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Prefer to call? Technical support is also available by phone at 1.206.691.7903 or 1.888.826.2288 (U.S. and Canada only). If you call, please have available the information requested on this form.

Telephone / E-mail Support
United States & Canada
Online: Request Support
E-Mail:
Phone: 1.206.691.7903
1.888.826.2288
Hours: 7:00AM to 4:00PM Pacific Time
Europe, Middle East & Africa
E-Mail:
Phone:+44(0)1793 544899
Hours:08:30 to 17:30 British Time
Australia, New Zealand & Asia/Pacific
E-Mail:support@expressmetrix.com
Phone:+001.206.691.7903
Hours:7:00AM to 4:00PM Pacific Time
All Other Countries
E-Mail: