Request Support

To request technical support, please enter the information requested on this page, click Submit, and we will respond as soon as possible. Support hours are from 7:00 a.m. to 4:00 p.m. Pacific Time.

Note: Support is available to customers with current maintenance contracts and to those evaluating Express products.

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(Evaluating? Leave VPA field blank)

Prefer to call? Technical support is also available by phone at 1.206.691.7903 or 1.888.826.2288 (U.S. and Canada only). If you call, please have available the information requested on this form.

Telephone / E-mail Support
United States & Canada
Online: Request Support
E-Mail:
Phone: 1.206.691.7903
1.888.826.2288
Hours: 7:00AM to 4:00PM Pacific Time
Europe, Middle East & Africa
E-Mail:
Phone:+44(0) 870 850 0610
Hours:08:30 to 17:30 British Time
Australia, New Zealand & Asia/Pacific
E-Mail:support@expressmetrix.com.au
Phone:+61 2 9973 4151
Hours:8:00AM to 5:00PM AET